Incident Report for EGD UI Outage on May 22, 2023
by Barracuda NetworksIncident Summary (All times in UTC)
At approximately 3:09pm on May 22, 2023, a routine update to Email Gateway Defense's (EGD) spam scoring logic inadvertently caused customers' email scores to be increased by 2.9 pts. This unfortunately
NEW! Email Protection SaaS Plans
by Barracuda NetworksThey’re here! We are excited to announce the general availability of our new email protection plans. As part of our mission to provide innovative security products that are easy to buy, deploy, and use, our new plans are designed to better
Require login credentials to access quarantined messages
by Barracuda NetworksThe Barracuda Email Security Service sends quarantine notification emails with links to view quarantined messages. You now have the option to require your users to enter their account credentials to view their quarantined messages. When...
Search for Messages Across All Domains at a Time
by Barracuda NetworksIn the Message Log, you can now search for messages across all the domains in your account, at a time. Earlier, if you had more than ten domains in your account, you could only search for messages, one domain at a time. You can still...
New location for buttons for reporting Spam and not spam
by Barracuda NetworksWe are working on a process to provide more feedback on why an email was allowed or blocked in our User Interface (UI). As a first step in that direction we have moved the location of buttons used to report Spam and Not Spam. The new...
Position Change - Sender Spoof Protection
by Barracuda NetworksThis is only a cosmetic change to the Sender Spoof Protection setting. We have moved the this setting to a different page.There are no other changes regarding the functionality of this setting. The new position of this setting is on the...
Updated User Login View
by Barracuda NetworksThe left-side navigation panel and the top Barracuda Cloud Control bar will now not be visible to end users, help desk users and domain administrators when they log in to their email security account. Since they do not need access to...
Administrators can Allow End Users to View and Deliver Blocked Emails
by Barracuda NetworksYou can now choose whether or not to allow your end users to deliver emails that have been blocked by Barracuda. Although some of your end users might have been trained to distinguish between legitimate and malicious email, we recommend...
Domain-specific Settings Warning
by Barracuda NetworksWhen you make setting changes at the account level, these changes do not get applied to domains that have existing domain-specific settings because domain-specific settings take precedence over account-level settings. Now, when you make...