Incident Report for EGD UI Outage on May 22, 2023

by Barracuda Networks
Incident Summary (All times in UTC) At approximately 3:09pm on May 22, 2023, a routine update to Email Gateway Defense's (EGD) spam scoring logic inadvertently caused customers' email scores to be increased by 2.9 pts. This unfortunately
Fix

Temporary Passcode Authentication

by Barracuda Networks
On March 31, 2023, the Email Gateway Defense (EGD) team published an update that disabled auto-authentication for end users from quarantine email digests. End users are now required to authenticate before they can view their account and
Update

Update to End User Authentication

by Barracuda Networks
As of Friday, March 31, 2023, the Email Gateway Defense (EGD) team published an update that disabled auto-authentication for end users from quarantine email digests. End users will now be required to authenticate before they can view their
Update

NEW! Email Protection SaaS Plans

by Barracuda Networks
They’re here! We are excited to announce the general availability of our new email protection plans. As part of our mission to provide innovative security products that are easy to buy, deploy, and use, our new plans are designed to better
New

Require login credentials to access quarantined messages

by Barracuda Networks
The Barracuda Email Security Service sends quarantine notification emails with links to view quarantined messages. You now have the option to require your users to enter their account credentials to view their quarantined messages. When...
New

UPDATE - Deprecation enforcement of TLS 1.0 and 1.1 postponed to a later date

by Barracuda Networks
On January 9, 2020, we had posted a notice that ESS would be dropping support for TLS v1.0 and v1.1 on June 1 of this year. Due to the current world crisis, we have temporarily halted the deprecation enforcement of TLS 1.0 and 1.1. This...
Update

Search for Messages Across All Domains at a Time

by Barracuda Networks
New
In the Message Log, you can now search for messages across all the domains in your account, at a time. Earlier, if you had more than ten domains in your account, you could only search for messages, one domain at a time. You can still...

Updated User Login View

by Barracuda Networks
New
The left-side navigation panel and the top Barracuda Cloud Control bar will now not be visible to end users, help desk users and domain administrators when they log in to their email security account. Since they do not need access to...

Administrators can Allow End Users to View and Deliver Blocked Emails

by Barracuda Networks
You can now choose whether or not to allow your end users to deliver emails that have been blocked by Barracuda. Although some of your end users might have been trained to distinguish between legitimate and malicious email, we recommend...
New