Incident Report for EGD UI Outage on May 22, 2023

by Barracuda Networks
Incident Summary (All times in UTC) At approximately 3:09pm on May 22, 2023, a routine update to Email Gateway Defense's (EGD) spam scoring logic inadvertently caused customers' email scores to be increased by 2.9 pts. This unfortunately
Fix

NEW! Email Protection SaaS Plans

by Barracuda Networks
They’re here! We are excited to announce the general availability of our new email protection plans. As part of our mission to provide innovative security products that are easy to buy, deploy, and use, our new plans are designed to better
New

Require login credentials to access quarantined messages

by Barracuda Networks
The Barracuda Email Security Service sends quarantine notification emails with links to view quarantined messages. You now have the option to require your users to enter their account credentials to view their quarantined messages. When...
New

Thirty Day Reports

by Barracuda Networks
The seven day limit on reports has been removed. You can now generate reports for up to a maximum history of 30 days of data. Reports cover global activity across all domains for which you have mail filtered. Learn more Please note that...
Improvement

Search for Messages Across All Domains at a Time

by Barracuda Networks
New
In the Message Log, you can now search for messages across all the domains in your account, at a time. Earlier, if you had more than ten domains in your account, you could only search for messages, one domain at a time. You can still...

New location for buttons for reporting Spam and not spam

by Barracuda Networks
We are working on a process to provide more feedback on why an email was allowed or blocked in our User Interface (UI). As a first step in that direction we have moved the location of buttons used to report Spam and Not Spam. The new...
Usability

Position Change - Sender Spoof Protection

by Barracuda Networks
Usability
This is only a cosmetic change to the Sender Spoof Protection setting. We have moved the this setting to a different page.There are no other changes regarding the functionality of this setting. The new position of this setting is on the...

More Details in Message Headers

by Barracuda Networks
Improvement
We have rolled out an improvement to our message headers. It is sometimes difficult to identify why a particular message was allowed or blocked. It may take a lot of time to identify the root cause. The Reason Extra will now show more...

Updated User Login View

by Barracuda Networks
New
The left-side navigation panel and the top Barracuda Cloud Control bar will now not be visible to end users, help desk users and domain administrators when they log in to their email security account. Since they do not need access to...