Incident Report for EGD UI Outage on May 22, 2023

by Barracuda Networks
Incident Summary (All times in UTC) At approximately 3:09pm on May 22, 2023, a routine update to Email Gateway Defense's (EGD) spam scoring logic inadvertently caused customers' email scores to be increased by 2.9 pts. This unfortunately
Fix

We Want Your Feedback

by Barracuda Networks
We are continuously working towards enhancing our features to provide maximum protection against email threats. Please take a few minutes to fill out this survey and answer a few questions that will help us make better decisions. https...
Feedback

New location for buttons for reporting Spam and not spam

by Barracuda Networks
We are working on a process to provide more feedback on why an email was allowed or blocked in our User Interface (UI). As a first step in that direction we have moved the location of buttons used to report Spam and Not Spam. The new...
Usability

Position Change - Sender Spoof Protection

by Barracuda Networks
Usability
This is only a cosmetic change to the Sender Spoof Protection setting. We have moved the this setting to a different page.There are no other changes regarding the functionality of this setting. The new position of this setting is on the...

We want your Feedback

by Barracuda Networks
We are continuously working towards enhancing our features to provide maximum protection against email threats. We would love your feedback on our email encryption feature. How and why do you use encryption for outbound email? Do you...
Feedback

Message Log

by Barracuda Networks
To improve end user and organizational security, the Deliver and Whitelist buttons have been removed from the Message Log, in the blocked message view for end users, preventing them from delivering any blocked messages or whitelisting...
Usability