Incident Report for EGD UI Outage on May 22, 2023
by Barracuda NetworksIncident Summary (All times in UTC)
At approximately 3:09pm on May 22, 2023, a routine update to Email Gateway Defense's (EGD) spam scoring logic inadvertently caused customers' email scores to be increased by 2.9 pts. This unfortunately
NEW! Email Protection SaaS Plans
by Barracuda NetworksThey’re here! We are excited to announce the general availability of our new email protection plans. As part of our mission to provide innovative security products that are easy to buy, deploy, and use, our new plans are designed to better
Require login credentials to access quarantined messages
by Barracuda NetworksThe Barracuda Email Security Service sends quarantine notification emails with links to view quarantined messages. You now have the option to require your users to enter their account credentials to view their quarantined messages. When...
Thirty Day Reports
by Barracuda NetworksThe seven day limit on reports has been removed. You can now generate reports for up to a maximum history of 30 days of data. Reports cover global activity across all domains for which you have mail filtered. Learn more Please note that...
Search for Messages Across All Domains at a Time
by Barracuda NetworksIn the Message Log, you can now search for messages across all the domains in your account, at a time. Earlier, if you had more than ten domains in your account, you could only search for messages, one domain at a time. You can still...
We Want Your Feedback
by Barracuda NetworksWe are continuously working towards enhancing our features to provide maximum protection against email threats. Please take a few minutes to fill out this survey and answer a few questions that will help us make better decisions. https...
New location for buttons for reporting Spam and not spam
by Barracuda NetworksWe are working on a process to provide more feedback on why an email was allowed or blocked in our User Interface (UI). As a first step in that direction we have moved the location of buttons used to report Spam and Not Spam. The new...
Position Change - Sender Spoof Protection
by Barracuda NetworksThis is only a cosmetic change to the Sender Spoof Protection setting. We have moved the this setting to a different page.There are no other changes regarding the functionality of this setting. The new position of this setting is on the...
More Details in Message Headers
by Barracuda NetworksWe have rolled out an improvement to our message headers. It is sometimes difficult to identify why a particular message was allowed or blocked. It may take a lot of time to identify the root cause. The Reason Extra will now show more...