Incident Report for EGD UI Outage on May 22, 2023

by Barracuda Networks
Incident Summary (All times in UTC) At approximately 3:09pm on May 22, 2023, a routine update to Email Gateway Defense's (EGD) spam scoring logic inadvertently caused customers' email scores to be increased by 2.9 pts. This unfortunately
Fix

New React Platform Launch for End User Interface

by Barracuda Networks
Barracuda expands new React platform to Email Gateway Defense   Barracuda has been working extremely hard over the past year to bring all our solutions to a new, modern, front-end technology stack (ReactJS). You may have already seen the
Enhancement

NEW! Email Protection SaaS Plans

by Barracuda Networks
They’re here! We are excited to announce the general availability of our new email protection plans. As part of our mission to provide innovative security products that are easy to buy, deploy, and use, our new plans are designed to better
New

Report Messages and Provide Feedback from the Outlook Add-in

by Barracuda Networks
Now, you can use the Outlook Add-In to report suspicious messages and also provide feedback. When you click on the Outlook Add-In, you can simply submit the message as suspicious or choose to provide details as to why you think that message
Enhancement

Feedback on Reported Messages

by Barracuda Networks
When you report an email as incorrectly blocked or incorrectly delivered, in addition to the submission confirmation, you will also be asked to provide additional details as to why you think that message was incorrectly delivered or...
Enhancement

Require login credentials to access quarantined messages

by Barracuda Networks
The Barracuda Email Security Service sends quarantine notification emails with links to view quarantined messages. You now have the option to require your users to enter their account credentials to view their quarantined messages. When...
New

Search for Messages Across All Domains at a Time

by Barracuda Networks
New
In the Message Log, you can now search for messages across all the domains in your account, at a time. Earlier, if you had more than ten domains in your account, you could only search for messages, one domain at a time. You can still...

Updated User Login View

by Barracuda Networks
New
The left-side navigation panel and the top Barracuda Cloud Control bar will now not be visible to end users, help desk users and domain administrators when they log in to their email security account. Since they do not need access to...

Administrators can Allow End Users to View and Deliver Blocked Emails

by Barracuda Networks
You can now choose whether or not to allow your end users to deliver emails that have been blocked by Barracuda. Although some of your end users might have been trained to distinguish between legitimate and malicious email, we recommend...
New