Incident Report for EGD UI Outage on May 22, 2023
by Barracuda NetworksIncident Summary (All times in UTC)
At approximately 3:09pm on May 22, 2023, a routine update to Email Gateway Defense's (EGD) spam scoring logic inadvertently caused customers' email scores to be increased by 2.9 pts. This unfortunately
New React Platform Launch for End User Interface
by Barracuda NetworksBarracuda expands new React platform to Email Gateway Defense
Barracuda has been working extremely hard over the past year to bring all our solutions to a new, modern, front-end technology stack (ReactJS). You may have already seen the
Report Messages and Provide Feedback from the Outlook Add-in
by Barracuda NetworksNow, you can use the Outlook Add-In to report suspicious messages and also provide feedback. When you click on the Outlook Add-In, you can simply submit the message as suspicious or choose to provide details as to why you think that message
Feedback on Reported Messages
by Barracuda NetworksWhen you report an email as incorrectly blocked or incorrectly delivered, in addition to the submission confirmation, you will also be asked to provide additional details as to why you think that message was incorrectly delivered or...
New location for buttons for reporting Spam and not spam
by Barracuda NetworksWe are working on a process to provide more feedback on why an email was allowed or blocked in our User Interface (UI). As a first step in that direction we have moved the location of buttons used to report Spam and Not Spam. The new...
Position Change - Sender Spoof Protection
by Barracuda NetworksThis is only a cosmetic change to the Sender Spoof Protection setting. We have moved the this setting to a different page.There are no other changes regarding the functionality of this setting. The new position of this setting is on the...
Scanning inside Attachments for Links that Point to Malicious Websites
by Danica TangriEssentials now scans for links that are inside documents sent as attachments in emails. Scanning occurs at the time of email delivery, when the email is processed, and not at the time of click. Messages determined to contain malicious...
Block and Quarantine of Encrypted Microsoft Office Documents
by Danica TangriYou now have the option to reject inbound and outbound encrypted Microsoft Office documents before they reach your end users’ inboxes. If your organization does not expect emails with encrypted attachments, we recommend you turn this...
by Barracuda NetworksTo improve end user and organizational security, the Deliver and Whitelist buttons have been removed from the Message Log, in the blocked message view for end users, preventing them from delivering any blocked messages or whitelisting...