Incident Report for EGD UI Outage on May 22, 2023

by Barracuda Networks
Incident Summary (All times in UTC) At approximately 3:09pm on May 22, 2023, a routine update to Email Gateway Defense's (EGD) spam scoring logic inadvertently caused customers' email scores to be increased by 2.9 pts. This unfortunately
Fix

Temporary Passcode Authentication

by Barracuda Networks
On March 31, 2023, the Email Gateway Defense (EGD) team published an update that disabled auto-authentication for end users from quarantine email digests. End users are now required to authenticate before they can view their account and
Update

Update to End User Authentication

by Barracuda Networks
As of Friday, March 31, 2023, the Email Gateway Defense (EGD) team published an update that disabled auto-authentication for end users from quarantine email digests. End users will now be required to authenticate before they can view their
Update

New React Platform Launch for End User Interface

by Barracuda Networks
Barracuda expands new React platform to Email Gateway Defense   Barracuda has been working extremely hard over the past year to bring all our solutions to a new, modern, front-end technology stack (ReactJS). You may have already seen the
Enhancement

Report Messages and Provide Feedback from the Outlook Add-in

by Barracuda Networks
Now, you can use the Outlook Add-In to report suspicious messages and also provide feedback. When you click on the Outlook Add-In, you can simply submit the message as suspicious or choose to provide details as to why you think that message
Enhancement

Feedback on Reported Messages

by Barracuda Networks
When you report an email as incorrectly blocked or incorrectly delivered, in addition to the submission confirmation, you will also be asked to provide additional details as to why you think that message was incorrectly delivered or...
Enhancement

Thirty Day Reports

by Barracuda Networks
The seven day limit on reports has been removed. You can now generate reports for up to a maximum history of 30 days of data. Reports cover global activity across all domains for which you have mail filtered. Learn more Please note that...
Improvement