Incident Report for EGD UI Outage on May 22, 2023Incident Summary (All times in UTC)
At approximately 3:09pm on May 22, 2023, a routine update to Email Gateway Defense's (EGD) spam scoring logic inadvertently caused customers' email scores to be increased by 2.9 pts. This unfortunately
Temporary Passcode AuthenticationOn March 31, 2023, the Email Gateway Defense (EGD) team published an update that disabled auto-authentication for end users from quarantine email digests. End users are now required to authenticate before they can view their account and
Update to End User AuthenticationAs of Friday, March 31, 2023, the Email Gateway Defense (EGD) team published an update that disabled auto-authentication for end users from quarantine email digests. End users will now be required to authenticate before they can view their
ESS will no longer support TLS v1.0 and TLS v1.1On November 30, 2020, ESS will drop support for TLS v1.0 and v1.1. These are extremely old protocols that have numerous security vulnerabilities. If you are aware of any senders that are still using these protocols, advise them to upgrade.
Thirty Day Reports The seven day limit on reports has been removed. You can now generate reports for up to a maximum history of 30 days of data. Reports cover global activity across all domains for which you have mail filtered. Learn more Please note that...
UPDATE - Deprecation enforcement of TLS 1.0 and 1.1 postponed to a later dateOn January 9, 2020, we had posted a notice that ESS would be dropping support for TLS v1.0 and v1.1 on June 1 of this year. Due to the current world crisis, we have temporarily halted the deprecation enforcement of TLS 1.0 and 1.1. This...