Incident Report for EGD UI Outage on May 22, 2023
by Barracuda NetworksIncident Summary (All times in UTC)
At approximately 3:09pm on May 22, 2023, a routine update to Email Gateway Defense's (EGD) spam scoring logic inadvertently caused customers' email scores to be increased by 2.9 pts. This unfortunately
New React Platform Launch for End User Interface
by Barracuda NetworksBarracuda expands new React platform to Email Gateway Defense
Barracuda has been working extremely hard over the past year to bring all our solutions to a new, modern, front-end technology stack (ReactJS). You may have already seen the
Report Messages and Provide Feedback from the Outlook Add-in
by Barracuda NetworksNow, you can use the Outlook Add-In to report suspicious messages and also provide feedback. When you click on the Outlook Add-In, you can simply submit the message as suspicious or choose to provide details as to why you think that message
Feedback on Reported Messages
by Barracuda NetworksWhen you report an email as incorrectly blocked or incorrectly delivered, in addition to the submission confirmation, you will also be asked to provide additional details as to why you think that message was incorrectly delivered or...
ESS will no longer support TLS v1.0 and TLS v1.1
by Barracuda NetworksOn November 30, 2020, ESS will drop support for TLS v1.0 and v1.1. These are extremely old protocols that have numerous security vulnerabilities. If you are aware of any senders that are still using these protocols, advise them to upgrade.
Thirty Day Reports
by Barracuda NetworksThe seven day limit on reports has been removed. You can now generate reports for up to a maximum history of 30 days of data. Reports cover global activity across all domains for which you have mail filtered. Learn more Please note that...
ESS dropping support for insecure ciphers
by Barracuda NetworksBarracuda Email Security Service (ESS) no longer supports the following insecure ciphers for Transport Layer Security (TLS). ECDHE-ECDSA-DES-CBC3-SHA [1.0] ECDHE-RSA-DES-CBC3-SHA [1.0] DHE-RSA-DES-CBC3-SHA [1.0] AES256-GCM-SHA384 [1.2...
ESS dropping support for older versions of TLS/SSL
by Barracuda NetworksStarting on Jan 16, 2020 (next week), ESS will no longer accept connections on SSL v3. Additionally on Jun 1, we’ll drop support for TLS v1.0 and v1.1. These are extremely old protocols that have lots of security vulnerabilities. This...
New location for buttons for reporting Spam and not spam
by Barracuda NetworksWe are working on a process to provide more feedback on why an email was allowed or blocked in our User Interface (UI). As a first step in that direction we have moved the location of buttons used to report Spam and Not Spam. The new...