Incident Report for EGD UI Outage on May 22, 2023Incident Summary (All times in UTC)
At approximately 3:09pm on May 22, 2023, a routine update to Email Gateway Defense's (EGD) spam scoring logic inadvertently caused customers' email scores to be increased by 2.9 pts. This unfortunately
New React Platform Launch for End User InterfaceBarracuda expands new React platform to Email Gateway Defense
Barracuda has been working extremely hard over the past year to bring all our solutions to a new, modern, front-end technology stack (ReactJS). You may have already seen the
Force TLS for inbound mailWhat: New feature to Force TLS for inbound mail To require mail coming inbound to Email Gateway Defense to use a TLS connection, use the SMTP Encryption section on the Domains > Edit Settings page for each domain. Use the Require TLS to
Report Messages and Provide Feedback from the Outlook Add-inNow, you can use the Outlook Add-In to report suspicious messages and also provide feedback. When you click on the Outlook Add-In, you can simply submit the message as suspicious or choose to provide details as to why you think that message
Ability to Exempt from Outbound Encryption You now have the ability to add exemptions to outbound encryption policies. On the Outbound Settings>Content Policies page> Message Content Filter, select the Do not encrypt action filter to customize outbound encryption exemptions for
Granular Control for End User Sender PoliciesYou can now allow your end users to exempt senders and decide if their sender policies may or may not override admin block lists. To review or make changes to this policy, go to Users> Default Policy> Exempt Senders. Exempt
Option to Block or Quarantine Emails from Domains with No SPF RecordYou can now block or quarantine inbound emails from domains that do not have an SPF record. Additionally, if you have known/trusted contacts that send email from or through mail servers whose domains have no SPF records, you can create...
Feedback on Reported MessagesWhen you report an email as incorrectly blocked or incorrectly delivered, in addition to the submission confirmation, you will also be asked to provide additional details as to why you think that message was incorrectly delivered or...
Option to Block Senders from the Quarantine Notification You now have the option to block senders directly from the quarantine notification. A new link has been added, for each message, in the Quarantine Notification email. In addition to the DELIVER and ALLOW LIST links, there is now also a...